Thank you for shopping with Zeen Pret. We are committed to delivering your premium ladies' suiting safely and efficiently. This Shipping Policy explains how we process, ship, and deliver your orders placed through https://zeenpret.com.
By placing an order on our website, you agree to the terms outlined in this Shipping Policy.
1. Order Processing
All orders are processed within 1–2 Business Days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been processed and dispatched, you will receive a confirmation message or email with your shipment details, where applicable.
2. Shipping Coverage
Currently, Zeen Pret delivers across Pakistan.
For international shipping inquiries, customers are welcome to contact our support team before placing an order.
3. Delivery Time
Estimated delivery times are:
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Pakistan: 2–5 Business Days
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International: 5–10 Business Days (where available)
Delivery times are estimates only and may vary due to courier operations, weather conditions, public holidays, remote locations, or other unforeseen circumstances.
4. Shipping Charges
We offer Free Shipping on all orders above PKR 5,000.
For orders below this amount, shipping charges will be calculated and displayed during checkout before payment.
5. Shipping Partner
All orders are shipped through our trusted logistics partner:
Leopard Courier
In certain situations, we may use another reliable courier service to ensure timely delivery.
6. Order Tracking
Once your order has been dispatched, tracking information will be shared with you whenever available.
You can use the provided tracking number to monitor the status of your shipment through the courier's tracking system.
7. Delivery Address
Customers are responsible for providing complete and accurate shipping information during checkout.
Please ensure that your:
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Full Name
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Complete Delivery Address
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Contact Number
are correct before confirming your order.
Zeen Pret is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
8. Delayed Deliveries
Although we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:
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Courier delays
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Weather conditions
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Public holidays
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High order volumes
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Remote delivery locations
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Natural disasters or other unforeseen events
We appreciate your patience and understanding in such situations.
9. Lost or Damaged Shipments
If your order is lost during transit or arrives damaged, please contact us within 7 days of the expected delivery date.
To assist with the investigation, please provide:
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Your Order Number
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Clear photographs of the product (if damaged)
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Photographs of the package (if applicable)
We will work with the courier service to resolve the issue as quickly as possible.
10. Failed Delivery
If a delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated unsuccessful delivery attempts, the shipment may be returned to us.
Any additional shipping charges required for re-delivery may be the responsibility of the customer.
11. Customs & International Orders
For international shipments, customers are responsible for any customs duties, taxes, import charges, or other fees imposed by their country's customs authorities.
These charges are not included in the product price or shipping cost.
12. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Zeen Pret
Website: https://zeenpret.com
Email: arfatzeen@gmail.com
Phone: +92 300 0878890
Country: Pakistan
Our customer support team is always happy to assist you and ensure a smooth shopping experience.