Welcome to Zeen Pret ("we," "our," or "us"). These Terms & Conditions govern your access to and use of our website, https://zeenpret.com, and all purchases made through our online store.
By accessing our website, browsing our collections, or placing an order, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue using our website.
1. About Zeen Pret
Zeen Pret is an online fashion store based in Pakistan, specializing in premium ladies' suiting, including stitched and unstitched apparel and other women's fashion products.
2. Eligibility
By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
3. Products
We make every effort to ensure that all product descriptions, prices, images, colors, and specifications displayed on our website are accurate.
However:
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Actual product colors may vary slightly due to screen settings and photography.
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Minor variations in fabric texture, embroidery, or stitching may occur.
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Product availability is subject to stock availability.
We reserve the right to modify or discontinue any product without prior notice.
4. Pricing
All prices displayed on our website are listed in Pakistani Rupees (PKR).
We reserve the right to update product prices, promotional offers, and discounts at any time without prior notice.
Applicable shipping charges will be calculated during checkout unless your order qualifies for Free Shipping on orders above PKR 5,000.
5. Orders
All orders placed through our website are subject to acceptance and availability.
We reserve the right to:
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Accept or reject any order.
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Cancel orders due to pricing errors, stock unavailability, suspected fraudulent activity, or payment verification issues.
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Contact customers for additional information before processing an order.
If an order is cancelled after payment has been received, any eligible refund will be processed according to our Refund Policy.
6. Payment
Zeen Pret currently accepts Bank Transfer as the available payment method.
Orders will be processed after payment verification has been completed.
7. Shipping & Delivery
Orders are processed within 1–2 Business Days after payment confirmation.
Estimated delivery times are:
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Pakistan: 2–5 Business Days
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International: 5–10 Business Days (where applicable)
Delivery times are estimates only and may vary due to courier operations, weather conditions, public holidays, customs procedures, or other circumstances beyond our control.
Orders are delivered through Leopard Courier or another authorized delivery partner.
8. Returns, Refunds & Exchanges
Customers may request a return or refund within 7 days of receiving their order, subject to our Refund Policy.
Products eligible for exchange must:
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Be unused and unworn.
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Be returned in their original packaging.
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Include all original tags and labels.
Exchange requests must be submitted within 7 days of delivery.
Products that have been used, washed, altered, or damaged by the customer may not qualify for a refund or exchange.
9. Intellectual Property
All content available on this website, including but not limited to:
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Logos
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Product Images
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Graphics
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Text
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Designs
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Videos
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Icons
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Website Layout
is the exclusive property of Zeen Pret and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
10. Acceptable Use
You agree not to:
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Use the website for any unlawful purpose.
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Attempt unauthorized access to our systems.
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Upload malicious software or harmful code.
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Interfere with the operation or security of the website.
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Misuse our content or intellectual property.
Violation of these Terms may result in suspension of access and legal action where appropriate.
11. Limitation of Liability
To the fullest extent permitted by law, Zeen Pret shall not be liable for any indirect, incidental, special, or consequential damages arising from:
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Use of our website.
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Purchase or use of our products.
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Delivery delays.
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Website interruptions.
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Technical errors.
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Unauthorized access to your information.
Your use of our website is entirely at your own risk.
12. Third-Party Links
Our website may contain links to third-party websites for your convenience.
We are not responsible for the content, privacy practices, or services provided by third-party websites.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.
Any dispute arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Pakistan.
14. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Any revisions will be posted on this page with the updated Effective Date. Continued use of our website after such changes constitutes acceptance of the revised Terms.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Zeen Pret
Website: https://zeenpret.com
Email: arfatzeen@gmail.com
Phone: +92 300 0878890
Country: Pakistan
We are committed to providing a secure, transparent, and enjoyable shopping experience for all our customers.